According to officials, a Hawaiian Airlines flight bound for Honolulu was diverted to Los Angeles International Airport after a disruptive passenger threatened the cabin crew over the price of a blanket.
A pricy blanket:
The 66-year-old man had gotten into an argument with the crew over the blanket’s price tag aboard the flight from Las Vegas to Honolulu on Wednesday, said, a.
According to spokesman for the Los Angeles Airport Police Department, Rob Pedregon, the man escorted out of the plane but was later released and was allowed to get on another flight after it was determined it was a business dispute.
The passenger was not charged with a crime and therefore hasn’t been identified by police.
Authorities said the blanket cost $12, though it is listed for $10 on Hawaiian’s website.
The passenger became furious after he passenger asked crew members for a blanket because he was chilly and they told him it would cost him. The man argued that he should not have to pay for it because the plane was too cold.
A Captain’s decision:
Alison Croyle, Hawaiian Airlines spokeswoman said: “I think it’s important to put ourselves in the position of the captain, who is in the cockpit about to begin a five-hour flight over the Pacific, when he or she is informed of an issue in the back of the plane. Based on the information they are provided, the call has to be made immediately: What is best for the crew and the passengers on board?”
Croyle stated that complimentary blankets are offered by the airline on international flights and certain red-eye flights. However, during daytime flights between the West Coast and Hawaii, blankets are only complimentary in first class and “extra comfort” cabins, while they’re available for a price in economy.
Hawaiian Airlines issued a statement on the matter, saying:
“Our flight crews are responsible for the safety and comfort of all passengers on board our flights and the Captain in charge of the aircraft is entrusted with determining when it’s best to deplane an anxious or unruly passenger. Diverting a fight is clearly not our first choice, but our crew felt it was necessary in this case to divert to Los Angeles and deplane the passenger before beginning to fly over the Pacific Ocean.”